Synchronizing With Outlook

Problem: The user reported that she was no longer able to synchronize her Palm Tungston E with her Outlook Calendar.

Solution: As it turns out, the handheld was actually synchronizing with Outlook, but with the wrong calendar. This is one of those situations where the handheld belongs to someone else but is being synched on an Admin Assistant's machine. She has no less than 5 calendars in her Outlook profile. It took some searching but we found the calendar that was synching with the handheld and verified that all calendar items were actually matching after a synch. We then opened the Hotsynch Mananger and selected the entry for the Outlook Calendar. We were then able to open the settings for that entry and browse to the correct calendar and selected it for the synchronization.

Note: The Palm One site has a lot of good debugging information.