Outlook - Note to Self

Problem: A user noticed that when she looked at her mail on Outlook (Exchange Client) she had a number of read and unread messages. When she looked at the same account using Webmail she saw only unread mail. I took an initial look at the problem but couldn't find any settings on Webmail that would cause this; I had to do some research.

Solution: She found the answer herself. The Webmail session was set to show only unread messages. She selected the pulldown arrow next to "Inbox" and changed it from "unread messages" to "messages".

Note to self: drink more coffee in the morning.

"Unable to find required library"

Problem: While attempting to use an HP Scanjet 5400c scanner for saving a document in editable form using XP Pro, we got the following error: "Unable to find required library". After reloading the newest driver from HP, we still had the problem.

Solution: It turned out to be a known problem; the fix is on the HP driver page for this device: See here. Guess it wasn't time to build a new driver with the fix included......