Wednesday, January 17, 2007

Windows\CSC Directory

Problem: The user reported that she could no longer print on her machine.

Solution: I found that the C: drive was completely full, so that the spooling function couldn't allocate temporary space for printing. I moved 26 GB of data (which was all in My Documents) to a network drive; washed my hands and went home. The next week I found that the C: drive was completely full again. This time the space was taken up by the Windows\CSC directory. It was using 26 GB of space (hmmm, sounds familiar). The Windows\CSC dir is a hidden system directory created to keep a cached copy of offline files (Client Side Caching). Moving the data to the network drive apparently turned on the Offline Files option. To remedy the problem, I turned off the the Offline Files capability (tools menu/folder options.../Offline Files tab/unchecked Enable Offline Files). I then deleted all subfolders in the Windows\CSC directory. I checked the machine again the next day and all seemed well. As always, my fingers are crossed ........