Thursday, November 11, 2004

Brand-X Hardware

Problem: A user reported that one of his machines would not start up. Investigation showed that the machine was repetitively going through the boot cycle, but never completing initialization.

Solution: The first thing to try is reseating the memory. In this case it worked so it was worth the few minutes it took. This was one of those brand-X machines that someone built from components they got at a computer fair. I guess they do this thinking they'll save a lot of money. What I find is that these machines frequently have problems with things like the memory shaking loose. I always cringe when I'm called to work on one because they usually mean trouble. If reseating the memory didn't work in this case, I would have probably had to rebuild it. When this happens, lots of luck finding the drivers for all the weird components. I'm not plugging any particular hardware here, but I'd really rather work on machines with manufacturers names I've heard at least once before.

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