Printers That "Don't Print"

Problem: The user reported that her printer wasn't printing. The first thing I usually try is to print a test page; if it doesn't print I can usually see the print in the queue and then determine what the problem is. In this case, the print flashed through the queue and disappeared into limbo. Gone without a trace. I remembered that I had seen this problem before and spent many hours trying to resolve it by reloading drivers until I was completely frustrated. As a desperate last resort, I did the following.......

Solution: This is difficult so you might have to write it down:

1. Unplug the power cord
2. Wait about 30 seconds
3. Plug in the cord