Mac Server Share Points

Problem: The user reported that no one could logon to the Macintosh network from any of the workstations. After I verified that I also could not logon, I logged onto the X Server as Administrator and found that the "Users" share point was listed, however it only contained a few userids (including mine). Looking further I found that there was now a "Users1" directory which contained all the real user profiles. Apparently, the RAID device which contains all the user profiles and data for the network had dropped connectivity for some amount of time, releasing the "Users" share point (The RAID device was later found to be hung and in need of a firmware upgrade) . When a few users attempted to logon, a new "Users" share point was mounted and captured those few userids, but the system would not allow them to logon. In the mean time the RAID device reconnected and created the "Users1" share point, since "Users" was already mounted.

Solution: To work around this situtation and allow people to logon, we renamed the "Users" directory to "XUsers" and then renamed the "Users1" directory to "Users". This allowed the users to find the correct path to their user profiles. The final fix was to upgrade the firmware and restart the RAID device.