Incredimail Backup?

Problem: Back on December 19, 2004 I endorsed Incredimail for its ability to create a backup file for transporting to other machines or for disaster recovery. As you probably know, Outlook Express doesn't do this. Well, I had a chance to use my Incredimail backup to restore after a disaster the other day, and guess what. It didn't work! I got some bogus message that told me the restore failed and to check my disk space. I had plenty of space so that wasn't the problem. So, all my messages and contacts were gone; such is life. Then I remembered that I had saved my contacts in a separate file. The separate file was a simple csv file created by Incredimail. I imported the file and guess what. IT DIDN'T WORK EITHER! However, not all was lost..........

Solution: I browsed the csv file and saw that some of the contacts were stored differently. That is, some of the data was apparently in the wrong columns. I manually corrected this and tried the import again.................... You guessed it; no good. It was time to switch to my old friend Outlook Express. I imported the contacts from the csv file into OE with no problem. Once I verified that all the contacts were there, I imported them from OE into Incredimail.