Disabled Items? Come on, MS

Problem: The other day a user reported that she tried to turn off her Outlook Out of Office notification. Instead of the expected dialog, she got a message saying, "The command is not available. See the program documentation about how to use this extension." Now that's very descriptive.

Solution: I can't take credit for finding the fix. The user was so irritated that she took the time to search the internet herself. It turns out that the outex.dll Addin was disabled for some reason. All she had to do is:

1. Go to the Outlook Help menu
2. Choose About Microsoft Outlook
3. Hit the Disabled Items button
4. Select outex.dll and hit the Enable button

My impression: I'm glad it was that easy to fix once we knew where to look. Thank God for my friends out there who find these things first! I don't know what I would do without other peoples' research. As for MS: Does Outlook have items that get disabled so often that you need to have a formal dialog in the application to handle them? I'm glad you do, but it would help if the error message held some hope of finding the actual solution once in awhile.