Friday, March 25, 2005

Outlook - The Other Enigma

Problem: A user (Jill) wanted to share multiple Outlook calendars owned by another user (Jack). One calendar wasn't enough for Jack; he had to have a Vacation calendar and a Moose Lodge calendar in addition to his Default calendar. All the Microsoft documentation around calendar sharing fooled me into thinking that we can only share our default calendar. Well, the doc is wrong. One of my colleagues had to deal with this before, and gave me some hints so I didn't go completely crazy trying to make this work...

Solution: Using the names above, Jack had to give Jill permission to access his mailbox (Not just his calendar!!). He did this by right-clicking his mailbox name in his folder list and selecting "sharing" from the menu. Then he gave Jill the appropriate level of permissions to his entire mailbox. After that, Jack selected each of his calendars one at a time (making sure he also selected his DEFAULT calendar, not just the sub-calendars) and did the following: From the File menu he chose Folder and then Properties for "Calendar" ("Calendar", "Vacation", "Moose Lodge", whatever....). In the Calendar Properties dialog he chose the Permissions tab and gave Jill the appropriate level of permissions for each calendar. With me so far?

Now Jill logged onto Outlook and selected the Tools menu and chose Email Accounts. From this dialog she selected the View or Change Accounts radio button and then hit the Change button. Then she hit the More Settings button and chose the Advanced tab. Finally, she hit the Add button and selected Jack's mailbox. This process added Jack's mailbox to her folder list and listed all of Jack's calendars on Jill's Calendar navigator.

So much for your documentation Mr. Gates.... :o) No, really, if this is documented somewhere, I apologize and would like to know where it is. If I could find these things I wouldn't have to waste my time writing, and your time reading these stupid notes with the goofy examples and sexist color coding.

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