Thursday, February 03, 2005

Black Screen of Death

Problem: The user reported that her Win 2000 machine would not boot to Windows; it stops at some DOS window (?). Anyhow, the boot sequence was stopping shortly after reading the default boot device and then hanging with at Trap 00000006 message; the background of the screen was black. The message also had some flags and Hex code that didn't look familiar to me.

Solution: Rather than hurt my brain trying to figure these things out, I always search the internet to see if anyone else has seen the problem. I'm always amazed at how many times I find a good hit. This time I found a solution by the good people at the Betaone forum. They say "the problem is the result of a corrupt NTLDR file." Their recommendation (I'll give my abreviated list):
  1. Load the Win 2000 CD and go into the Recovery Console
  2. Run chkdsk /r
  3. cd back to the root of the C: drive
  4. Ren NTLDR to NTLDR.old
  5. Copy D:\i386\NTLDR C:\NTLDR

It worked for me. Thanks, FOX!

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