Wednesday, January 19, 2005

Hung at the F8 Screen

Problem: The user reported that his machine wouldn't boot. I found that the boot process was stopping at the F8 screen. I was able to change selections with the arrow keys, to select Last known Good Configuration, for instance. But the boot process would not continue.

Solution: The first try was to run XP Setup and attempt a Repair (not the "Repair Console"; I still haven't found much use for that capability!). Sometimes the OS is not corrupted beyond hope and you get the option to Repair the current installation during XP Setup. Unfortunately, this time I didn't get the Repair option, so the OS had to be rebuilt from scratch. Ugh!

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