Wednesday, October 06, 2004

Roaming Profile Blues

Problem: The user couldn't logoff due to her user profile exceeding the roaming profile size limit. She attempted to delete some profile data but never got the size down under our 30 MB limit. So, she simply turned the machine off. Not good.

Solution: We moved her working data from her Desktop and My Documents folder to her mapped network drive. We also, deleted lots temporary internet files. This got her below the 30 MB limit and able to logoff gracefully. Tip: If you're having trouble determining the size of directories for tasks like this, download the free copy of Treesize from Jam Software. The free version will allow you to quickly see the size of directories on any local drive, listed in direcotry tree format. Then you can go about deleting as necessary.

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